Contact Duited
Use this page for Duited POS support, early access, onboarding questions, tester feedback, bug reports and feature suggestions.
Support email
Email: [email protected]
For Google Play and public release, Duited may later use a domain support address such as [email protected] while forwarding messages to the selected support inbox.
Before sending feedback
Useful feedback explains what you were trying to do, which screen or feature you used, what you expected, and what actually happened.
Bug or crash
Include device model, Android version, app version if visible, and whether the issue happened once or repeatedly.
Confusing screen
Tell us which step was unclear, what wording confused you, and what instruction would have helped.
Feature suggestion
Explain the business problem, your current workaround and why the feature would help daily operations.
Testing report
Share results from installation, product creation, checkout, inventory changes, purchase records, receipts, reports and backup/export.
Helpful details for support
- Device model and Android version.
- The feature or screen being used.
- A short description of the problem or suggestion.
- Whether the issue happened once or repeatedly.
- Optional screenshot or screen recording if it does not expose sensitive business data.
New user help
If you are not sure how to begin, start with the getting started guide. It explains the first Duited POS workflow: add products, record a test sale, check inventory and review reports.